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Frequently Asked Questions

What is your Minimum Order Quantity (MOQ) for custom branding?

Our standard MOQ for private label (OEM) orders typically starts at 10,000 units per SKU, though this may vary depending on the specific packaging type and formulation requirements.

Can you develop a custom chemical formulation for specific industrial uses?

Yes. Our in-house R&D team can develop bespoke solutions, including high-alcohol disinfecting formulas, pH-balanced skincare liquids, or eco-friendly, plant-based cleansers tailored to your industry standards.

Are your wipes compliant with international safety standards?

Absolutely. YouYue products are manufactured in ISO and GMP-certified facilities. We provide full documentation, including MSDS (Material Safety Data Sheets), CE, and FDA compliance certificates upon request.

Do you offer biodegradable or plastic-free material options?

We offer several sustainable substrates, including 100% biodegradable viscose, bamboo fiber, and flushable wood pulp to help your brand meet its environmental targets.

What is the typical lead time from order to delivery?

For standard inventory, we ship within 7–10 business days. For custom OEM orders, the typical lead time is 25–35 days, which includes design approval, material sourcing, and production.

Can we request physical samples before placing a bulk order?

Yes, we encourage quality verification. We can dispatch a sample kit of our existing product line or produce a pre-production prototype for a nominal fee.

What packaging formats do you support?

We offer a wide range of delivery systems, including soft packs with resealable stickers or flip-top lids, rigid canisters, individually wrapped sachets, and large-format buckets for industrial use.

Do you provide logistics and shipping support for international orders?

Yes, our logistics team handles global exports. We offer various shipping terms (FOB, CIF, DDP) and ensure all packaging is optimized for long-distance sea or air freight to prevent drying or damage.

Can I customize the wipe size and thickness (GSM)?

Definitely. You can specify the dimensions of the sheet and the GSM (Grams per Square Meter) to ensure the wipe is durable enough for its intended application, whether it's delicate facial care or heavy-duty industrial cleaning.

How do you ensure quality consistency across large-scale runs?

We implement a multi-stage Quality Control process, including raw material inspection, in-line moisture testing, and post-production microbial testing to ensure every batch meets our "Zero-Defect" policy.